FAQ

WHAT MATERIALS DO YOU USE FOR THE (FRAMED) WALL ART?

High Quality Canvas

My canvas prints are crafted print-on-demand, for sustainability reasons. They are produced from high-quality materials to ensure lasting durability and vibrant colours.

With customisable sizing options and framing choices, each piece is made to meet the highest standards, giving your artwork a premium finish.

The canvas is 344 grams in weight and 17.5 mml thick.

Framing

The floater frames are crafted from poplar hardwood, giving your canvas the appearance of floating within the frame.

The frame is 1 cm (0.4”) wide from the front and 4 cm (1.6”) deep from the side.

The frames are available in black, white and oak to suit any artwork.

 

Ready to hang

Each print comes ready to hang with pre-installed sawtooth hardware and rubber bumpers to protect your wall and keep your artwork perfectly aligned.

 

 

Fine Art Paper

  • Premium natural matte fine art paper.
  • Available framed with plexiglass in white, black or oak wood and a white mat.
  • 230g weight.
  • Delivered ready to hang.
  • Available in EU, UK and US.

Thought Shadows

 

WHAT MATERIALS DO YOU USE FOR THE LIMITED ORIGINALS?

All my paintings are printed on fine art Hahnemühle Photo Rag 308g paper.

I sign each ordered piece.

Every piece is numbered.

Unique items are numbered 1/1.

 

Free worldwide shipping. If you country isn’t represented in the shipping destinations, please let me know and I can sort out your order. My lab ships worldwide. Excluding crisis areas.

Frames are not included. Buy a framed art canvas here.

 


PRODUCTION TIME

I work with professional print partners to deliver your wall art as quickly and safely as possible. Below is an overview of what to expect.

  • Orders are produced on-demand after they are placed.

  • Production typically takes 1–2 business days.

    • Status will show as “Printing scheduled” during this stage.


SHIPPING TIME

Once production is complete:

  • The order is packed and shipped with a tracking number.

  • Delivery times vary depending on the destination:

Region

Estimated delivery time

Europe & UK

2–5 business days

USA & Canada

3–7 business days

Australia

4–8 business days

Note: These are estimated times. Deliveries may be delayed due to local carrier issues, public holidays, or customs processes.

 

How to track your order

When your order is shipped:

  • It will show as “Shipped” in your dashboard.

  • You will receive a tracking link to follow the delivery progress.


If your order is delayed

If your order is taking longer than the estimated delivery time:

  • Please wait an additional 2–3 business days as minor delays can happen.

  • If it still hasn’t arrived, contact me with:

    • Your order number

    • Tracking link

    • Customer name

I will investigate the issue as quickly as possible.

Delivery times depend on production, shipping, and external factors.

 

My question is not featured here. What do I do?

If you have any other question regarding the materials, please send an email to yvonnedutchartist@icloud.com. Otherwise I love to refer you to the Policies Menu in the footer of this website. Thank you.