Damaged Products
Have you received a damaged product?
Please follow these instructions and I will fix the issue as soon as possible.
Please send the following:
- Photos of the damage.
- Photo of the entire print.
- Photo of package label. The text/barcode must be legible.
- Photo of packaging inside (bubble wrap, corner protectors, and the inside of the cardboard box where you can see the protective buffer).
- Photo of the outside of the package, preferably a close-up of any damage to the package. Note: If there is transportation damage to the package, that doesn't automatically mean there is visible damage to the print.
I need photos in good resolution. Feel free to send them in full or large size.
Email the photos to: yvonnedutchartist@gmail.com